Zenith Bank Customers Cry for Help as Bank Withholds Withdrawal and Transfer Services

In a concerning development, Zenith Bank customers across the country are facing significant challenges as the bank has reportedly halted withdrawal and transfer services. The widespread issue, which has left many customers frustrated and unable to access their funds, has triggered public outcry on various social media platforms.

Several customers have expressed their dissatisfaction, reporting that they have been unable to withdraw cash from ATMs, make transfers via mobile banking apps, or conduct transactions at physical branches. The situation has caused considerable inconvenience, particularly as the country heads into a busy financial period.

“I’ve been trying to transfer money for over 48 hours now, but the system keeps rejecting my transactions,” said Mr. Adeolu, a Zenith Bank customer in Lagos. “This is extremely frustrating as I can’t access my funds for urgent personal matters.”

Many customers are also raising concerns about the lack of communication from the bank regarding the ongoing disruptions. Attempts to reach customer service representatives have reportedly been unsuccessful, with long wait times and insufficient responses to queries.

In response to these complaints, an unnamed source within the bank hinted that the service disruption could be due to technical issues or routine maintenance. However, no official statement has been released by Zenith Bank to address the concerns or provide a timeline for resolution.

As the situation unfolds, affected customers are hoping for swift intervention and restoration of full banking services. Financial experts advise customers to explore alternative banking options to mitigate the impact of such disruptions in the future.

Zenith Bank, one of Nigeria’s leading financial institutions, is yet to provide a formal response or clarification on the ongoing crisis.

Stay tuned for further updates on this developing story.